I had Money 2005 on a computer which crashed. I loaded it into my new computer with Windows 8. Sometime ago I upgraded to Money Plus. I restore the program with my Money Plus backup file. I tried accessing the program but a password problem prevented access. I tried changing my password without success. I tried getting an access code without success. I worked with a Microsoft support person via chat who tried sending me a code via e-mail without success. There a note that says my account has a 30 day waiting period that ends March 9 2015. I want to access the program. Can someone help me?
Thank you.